Information by clicking file-> office account in your outlook 20 client. as you are using office 365 business premium plan, i suggest you check the detailed product since microsoft provides different types of outlook product such as microsoft officeģ65 proplus or microsoft office 365 business, only the outlook client in office 365 proplus plan or downloaded from office 365 enterprise e3 portal contains this feature.
about this feature, i would like to clarify some information. Do other features in the Outlook client works well?įrom your description, outlook 2013 client can access the in-place archive folder while outlook 2016 client can’t. This article to make sure your Outlook is up-to-date.ĥ.
How do you configured your account on Outlook, via Exchange mode, POP or IMAP？ This is to check if the issue is related to the client.ģ.
#How to create an archive folder in outlook 2016 Pc#
Are there different results if you log into your Office 365 account on another PC where Outlook 2016 works fine? Also, please use another account which works well to test on your Outlook 2016. Do any other users in your organization encounter the same issue?Ģ. If your Outlook client downloaded from the Office 365 portals which provide the In-Place Archive feature, I’d like to confirm some information below:ġ. Office 365 ProPlus and Enterprise E3 plans contain the feature while Office 365 Business and Business Premium plans not.
First, please make sure your Outlook client was downloaded from the portal of Office 365 plans which provides the In-Place Archive feature since the Outlook client downloaded from some Office 365 plans don’t provide the feature.
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